Why the resigned employee is still able to log in to the ePortal? (Sage ePortal)

AA-01044

Issue:

One of the employee who just resigned with the Cessation Date inserted to the EPE. But why he/she still able to log in to the ePortal?

Solution:

The employment status of ePortal is control by ePortal ADMIN. As the employee has resigned, he/she is no longer able to apply leave.

He/she can only insert the outstanding claim items to the ePortal.

To inactivate the resigned employee record:

  1. Log in the ePortal as ADMIN.
  2. Go to User Management → Manage User → Look for the resigned employee record
  3. Change the Employee status from Active to Inactive → Update.