GENERAL FACTS ON LICENSE AND REPORTING SAGE 50 APAC

AA-08334

SAGE 50 APAC FAQ

1. Sage 50cloud License


1.1. Q: How long is the Grace Period?

A: 10 days after the due date


1.2 Q: After license has expired, what will happen to the product? Will the users

be able to login still? Users might still want to view reports (read only).

A: After license expired, users will have a grace period of 10 days to continue

working on the system. Thereafter, the user can only access the system

under view mode.


1.3 Q: Is Office365 bundled in the license package?

A: There are few packages, you may either purchase Sage 50cloud bundled

with Office365 account, or to purchase only Sage 50cloud without

Office365 account.


1.4 Q: Only users with Office 365 Business Premium can use the cloud connect?

What about personal SKU?

A: Yes, the integration only works with Office 365 Business Premium.


2 Reports


2.1 Q: Report: Invoice Item Description limit? How does it show in the

report? Will it jump to 2nd page or cut the string?

A: Tested and working fine with 255 characters. The description column

will perform the wrap as shown in the sample image