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1 Advance Pay Processing

Advance Pay Processing Advance Pay processing is similar to Bonus Pay Processing. One of the two basic methods Step1: Initialize Pay Period Method Step2: New Pay Record Method is used. A report ID is used for Advance Pay Parameters. There is an additional…

2 Cannot Find Configuration File

Cannot Find Configuration File Please do the back up of EPE database EPE control Click on backup Login user ID and password Browse to the folder you wish to save the backup files Please run the main package under windows administrator : - For Ver 10 http://0b22b4d127879dfb5beb-…

3 Create Leave Type and assign it to Leave Policy

Create Leave Type and Assign it to Leave Policy Please find below the steps to setup a new leave type, and assign it to a Leave Policy, which you can assign to the specific staff to enable him to apply for this leave. A. CREATE LEAVE TYPE: 1. Go to Leave…

4 Cursor Not in Valid State (Sage EasyPay)

Issue: If encountered when clicking “Personal Details”. This message will be prompt as per below : Solution : With help from Developer, there are duplicate records at Core > Personnel Details > Email with contact location "ePortal" for 1 employee.…

5 Deleting Pay Period (Sage EasyPay)

Issue: User has over-initialised the pay period and would like to delete the excess pay period generated. Note that only empty Pay Periods can be deleted. Solution: Go to the Payroll Module > Pay Record Delete the pay records for the entire pay period…

6 Error BLveEngPolicyAlloc (Leave Policy is no Match)

Error BLveEngPolicyAlloc::FindPolicyBasis() : Fail to match a Policy String Range Warning BLveEngMainLoop::ExecuteOperation : Annual is not applicable. Reason: The above error message imply that system is not able to initialize ANNUAL LEAVE because it failed…

7 Error on EPE Control: 'Access Violation at Address 060C1CC3 in module 'DCONTROLCOMMON.DLL', Read of address 0000000002'

Error when taking back up at EPE Control: 'Access Violation at Address 060C1CC3 in module 'DCONTROLCOMMON.DLL', Read of address 0000000002' Below are possible causes: Sybase is INSTALLED using OTHER languages (check on some uncommon behavior in the system.…

8 How to Create Pay Element BackPay

TO CREATE A NEW PAY ELEMENT (E.g. Backpay) – Subject to CPF Ø Go-to Payroll Module | Pay Element Setup Ø At the bottom right, click NEW to create a new Pay Element ID 3) Enter Pay Element ID (e.g. BACKPAY) and Description. Ø Select Pay Item Type (e.g.…

9 How to Create Pay Element Deduction

TO CREATE A NEW PAY ELEMENT – DEDUCTION Criteria: >Not subject to CPF and SDF >Not to appear in Income Tax Steps as per below: Step1: Go-to: Payroll Module | Pay Element Setup Step2: At the bottom right, click NEW to create a new Pay Element ID 3)…

10 How to Create Pay Element Reimbursement

TO CREATE A REIMBURSEMENT PAY ELEMENT Ø Go-to: Payroll Module | Pay Element Setup Ø At the bottom right, click NEW to create a new Pay Element ID 3) Enter Pay Element ID (e.g. TAXI CLAIM) and Description. 4) Select Pay Item Type: Reimbursement (Non- Taxable)…

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