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31 Sage UBS - "Object file C:\ubscpl\cpl.exe was compiled in a different version of FoxPro"

I encountered “Object file C:\ubscpl\cpl.exe was compiled in a different version of FoxPro” error message when run Sage UBS / Sage Payroll. What should I do ? Answer : Please follow the steps below : 1. Close the Sage products. Make sure no one is accessing…

32 Slip Jawapan Receipt No

Scenario: Where to key in PCB 2(11) or Slip Jawapan receipt no? Solution: i. Payroll à Setup à Income Tax Setup à Tax Employer Setup ii. Click on Monthly Tax Receipt No iii. Click on New iv. Enter 2011 v. Click generate vi. Start key in receipt no and…

33 TAS cannot import raw data with Excel files (.xls) format

Scenario: TAS cannot import raw data with Excel files (.xls) format, but is able to import CSV files. Solution: TAS can import raw data from clocking machine with CSV format but cannot import Excel files (.xls). Although both CSV files (.CSV) and .XLS files…

34 The possibilities that caused the EA not in shown for a certain employee record

Scenario: If the print out of the EA form is missing out of some of the employees. You may check on the minimum pay required to print EA Form as below. Solution: 1. Check on the Minimum pay required to print EA Form setting in Generate EA Form Figure module.…

35 Warning of ‘No record to be reported’ while generating the bank disk.

Scenario: While generating the bank diskette for the bank to transfer one of the employee’s salary. A warning message prompt with No record to be reported due to the Payment Method is not in Bank mode. Solution: i. Check on the employee’s bank account…

36 Why is it difficult to reach Sage via the helpline? Featured

Thank you for calling Sage. Unfortunately we are experiencing heavy call traffic. This has overwhelmed our phone lines despite having a significant number of lines and agents. We sincerely apologize for this inconvenience. Nonetheless, to expedite matters,…