Scenario: How to insert the items for the EA form section G (Tax exempted amount)? Solution: i. Payroll → Pay Processing → Income Tax Record → Select the employee who entitle the rebate items ii. Click on the tab ‘Rebate Granted’ iii. Click on the…
Scenario: EPF Format A do not found in APS_set.dbf option 60 after upgrade to later version which its program date is at Nov 2006. Solution: For any upgrading of version 9.0a to 9.x, you need to rename the program folder name (from UBSWPAY90 to something…
Scenario: An error message pop up 'Failed to set Report Path' after click Bank disk generation for XXX bank. Solution: When user click on Reports → Bank Disk Generation, if the generation require a floppy drive and user need to insert an empty diskette…
Scenario: Error: ‘54-6‘ is not a valid integer value Error: ’97-0’ is not a valid integer value. The both warning message share the similar error which is the bank account number with invalid Hyphen symbol ‘-‘ placed. Solution: Core → Employment…
Scenario: Error: ‘-‘ is not a valid integer value Solution: Remove the dash ‘-‘for the SOCSO number on the employee data. Core→ Employment Details → Other Info → SOCSO no.
Scenario: The solution below shows the ways of setting fix PCB. Solution: Go to [Payments > 1st/2nd Half Payroll > Add/Update > Edit Overtime Rate/EPF/SOCSO/PCB], key in the PCB amount and type P at Fixed (O,E,S,P,R) field, click "Accept". Process…
Scenario: The CP 8C is use for government sector employee for reporting of yearly income tax form. You shall complete the step of End Month Process to get the whole figure of the full year pay amount. Make sure your ‘This Month’ is 13. Solution: 1. Government…
Scenario: The CP 8 diskette is for soft copy submission. You are required to maintain the entire field under ‘Addresses & Account No’. You shall complete the step of End Month Process to get the whole figure of the full year pay amount. Make sure…
Scenario: The hard copy of CP 8 report is for printing purpose to process the manual submission or filling purpose. You shall complete the step of End Month Process to get the whole figure of the full year pay amount. Make sure your ‘This Month’ is 13.…
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