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31 HOD Recommendation / Approval Featured

Scenario: The solution below shows that system allow manager from Finance Department to perform the HOD Recommendation / Approval for staff who submitted application from Admin Department. Solution: By using Department Approval module [Housekeeping Administrative…

32 Holiday & Leave Maintenance

Scenario: Below solution is explaining that user have several employees who receive payroll twice a month; when user posted Holiday & Leave Maintenance to 1st Half Payroll, the Normal Pay shows empty holiday and leave. Solution: When paying twice a month,…

33 How to assign the employee records to the particular Clerk for the purpose of leave application

Scenario: How to assign the employee records and set the leave type for the clerk to apply leave for them as the employee with no rights to access to the ePortal? Solution: i) Log in to the ePortal as Admin user ii) Go to User Management → Manage Clerk…

34 How to insert State and Code?

Scenario: How to insert State and Code for employee record data entry selection? Solution: Insert “State” i. Core à Code Setup ii. Click at State iii. Click on “+” iv. Insert |WP| at State ID, v. Wilayah Persekutuan for State Name vi. Country ID…

35 How to make sure the employee’s income tax number key in correctly? Featured

Scenario: Menu to key in employee tax reference number at Payroll à Modules à Income Tax à Income Tax Details Solution: Example 1: SG531367-08(0) has to be filled as SG00531367-08(0) Example 2: OG10544355-08 (1) has to be filled as SG10544355-08(1) Notes:…

36 How to process the Maternity Leave

Scenario: Warning message of the employee is not applicable to initialize the Maternity Leave. Solution: i) Payroll → Personnel Details → Family / Other Contacts ii) Click on New → Key in the information of the child → Save *Note: Mandatory field:…

37 Information of ‘PEGAWAI YANG MENYEDIAKAN BORANG’ for government form CP39 Featured

Scenario: Where to key in the information of the authorized officer who prepare the monthly income tax form – CP39? Solution: i. Payroll→ Setup → Income Tax Setup → Tax Employer Setup ii. Key in the required field under the General tab of Authorised…

38 Initial in Personnel File Maintenance

Scenario: The solution below describes the functionality of Initial in Personnel File Maintenance. Solution: Employee's initial is required when EPF contribution is to be sent via diskette to EPF office. The initial will be supplied by EPF office and to be…

39 Insert pay element ID from Pay Record by query for the specific group

Scenario: How to insert pay element ID by query for the specific group? Solution: Query affected group, e.g. Department A to Department A has set wrongly. Notes: For query setup, please search the Query FAQs. 2. Go to Payroll module. Under Pay Records, select…

40 Leave Adjustment

Scenario: The solution below describes the functionality of Leave Adjustment. Solution: User can modify all types of leave balance in this module. If user has modified the Total AL Entitled [HR Department > Employee > Personnel File > Benefit] in…