Quick Jump Menu
Advanced Search Search the Knowledgebase
Categories
There are no subcategories in this category.
21 To assign user rights to the user to use the journal for data entry

Scenario: The solution below shows the way to assign user rights to the user to use the journal for data entry. Solution: 1. Go to Maintenance > Accounting > Journal. 2. Double click on the Journal. 3. Click on User Rights tab. 4. Tick the check box…

22 To close period for the journal with no transaction entry

Scenario: The solution below shows the steps to close period for the journal with no transaction entry. Solution: 1. Go to Control Panel > Settings > Open/Close Period, select the Journal Type. 2. Click on Close button to close the particular period.…

23 To save the GL Opening Balance

Scenario: When try to save the GL Opening Balance, an error message prompted: Solution: The total debit balance and total credit balance are not tally, make sure the both side of balance is tally in order to save the GL opening Balance.

24 Unable to save Receipt/Payment | 不能储存收据或付款

Scenario: When trying to save Receipt or Payment, there is an error message as follow: 'Please enter reason' Solution: This is because the For is not filled with any value. This field must be entered for reason of receiving payment from customer or payment…

25 What menu to maintain for purchase cycle?

Step 1: Maintenance> Creditor/Supplier> New> Key in supplier code and Supplier Name> save Step 2: Maintenance> Inventory Item> New>Key in Item code and Item description> save Step 3: Purchase> Purchase Order> New> Select Creditor>…

26 What menu to maintain for sales cycle?

Step 1: Maintenance> Debtor/Customer> New> Key in Debtor code and Debtor Name> save Step 2: Maintenance> Inventory Item> New>Key in Item code and Item description> save Step 3: Sales> Quotation> New Select Debtor> select item…

27 Why DO also post to Financial Entry? | 为什么交货单都有财务数据? Featured

Scenario: After issuing DO, there is a financial entries created in ledger. Solution: This is because you have select Perpectual Inventory. In this inventory system, information on inventory quantity and availability is instantly updated to ledger when DO…

28 Why is it difficult to reach Sage via the helpline?

Thank you for calling Sage. Unfortunately we are experiencing heavy call traffic. This has overwhelmed our phone lines despite having a significant number of lines and agents. We sincerely apologize for this inconvenience. Nonetheless, to expedite matters,…