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11 License Re-issuance

Scenario: We would like to request to re-active our license for UBS Inventory & Billing. Solution: Please read the Policy and then download the License Re-issuance from http://sage.my/index.php/h-menus/product-license-re-issuance-policy. Fill in your…

12 Re-arrange Reference No | 重新排列单据号码 Featured

Scenario: The usage of Re-arrange Reference No. in Reports > External Application. Solution: 1. This is used to rename the reference numbers in transactions whereby the reference numbers are repeated more than 26 times. The system will rename all the repeated…

13 Schedule an Auto Backup | 預訂自動備份日程 Featured

Scenario: Auto backup is a new feature introduced to backup data at a specified time. Once the schedule is set, backup process will take place automatically without any human intervention. Prerequisites: - Sage UBS Backup Service is running Solution: Step…

14 UserID and Password for Trial Version

Scenario: I would like to know the user ID and password to login Sage POS (Trial Version). Solution: Thank you for evaluating Sage POS. Both the user ID and password is UBS (in capitals).

15 Why is it difficult to reach Sage via the helpline?

Thank you for calling Sage. Unfortunately we are experiencing heavy call traffic. This has overwhelmed our phone lines despite having a significant number of lines and agents. We sincerely apologize for this inconvenience. Nonetheless, to expedite matters,…