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51 Cannot update the cursor or File Access Denied

Scenario: Error message appeared: Cannot update the cursor or File Access Denied. UBS could not update the required files. This was caused by incorrect file sharing, causing the database files to be Read-Only. Solution: To solve this, make sure the UBS folder…

52 Cash Drawer can't be opened when doing Transaction

Scenario: The solution below shows the way of Cash Drawer can't be opened when doing transaction. Solution: Check on Device Setting module, make sure the Communication Port is set correctly. Make sure that receipt printer is switched on. Click on Register…

53 Configurating File sharing when using UBS LAN version

Scenario: The solution below shows the way to configure file sharing when using UBS LAN version. Solution: Generally, the whole UBS folder must be shared with Full Control. In Windows Explorer, right-click the USB folder (e.g.ubsacc90, ubswpay90) and select…

54 Create Chart of account without '/' | 新增没有‘/’的会计科目表 Featured

Scenario: How to create a new chart of account without having '/' as the account code separator? Solution: Login as Admin user Access to [System > General Settings > Accounting Setting] Select xxxxxxxxx Radio button at Accounts code format 4. Save the…

55 Create user and set policy manager in a server then apply to all workstation

Scenario: In a network environment, all workstation can be set using the same user and policy setting from a server by follows the steps in this article. Solution: At Server: Create all users and set all related group policy in BSM as usual. Make sharing…

56 Customer and Supplier information lost after link to accounting | 和UBS系统链接后所有客户和供货商消失 Featured

Scenario: Entered customer and supplier information into system, but when link to accounting system all the customer and supplier is lost. Solution: Since UBS Stock Control system will retrieve all the customers/suppliers info from UBS Accounting system database,…