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1 "No Outstanding GOODS RECEIVED NOTE for this Supplier", "Unable to Navigate on DO"

For those customers who encountered the above message in the previous version. After update to version 9.9.1.14, they will need to manually run a patch to fix the old data. Below is the steps : 1. Unzip the attached file, the password is sage 2. Paste the…

2 Access Not Allowed | 不接受操做此项目 Featured

Scenario: Message prompted: "Access Not Allowed" when user log in as Pin 1 and try to print ledger. Solution: Go to [Housekeeping > Exit > press keyboard 'B'] (if you are using version 9.3 or above [Housekeeping > Administrative Tools > Setting])…

3 Account's description blank when preview | 当预览科目名称是空白的 Featured

Scenario: Account's description in Reports > Print A group is blank when preview. Solution: There exist same description name in difference accounts. Change the account description so that each account has a different description at: [General > General…

4 Adjustment Required report did not show figure | 兑换率增益损失调整报告表没有显现任何数据 Featured

Scenario: Why Adjustment Required report did not show any figure for F.CURR and L.CURR? [General > Foreign Currency > Adjustment Required] Solution: This report is use for analysing the gain or lost on the exchange rate for all the GL Account. F.CURR…

5 After select location prompted "Access not allowed". | 在选择存货地点后,系统显示“Access not allowed”

Scenario: During transaction, system prompted "Access not allowed" after selecting location. Solution: Go to [Housekeeping > Run Setup > User Defined > User Defined Field – iclocate.dbf], tick By User ID and then click "Mark All" button. 方案:…

6 After year end processing, last year’s batches still appear | 年终处理后,去年的批次还出现在系统

Scenario: After year end processing, last year’s batches still appear. Solutions: Reason : Those batches contain this year’s transactions. Solution 1: Redo year end processing. First, restore back the database before year end process; then make sure that…