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How to Reset ePortal Password? (Sage ePortal)
Author: Bruno Reference Number: AA-08345 Views: 699 Created: 2019-05-15 12:43 Last Updated: 2019-05-15 12:43 0 Rating/ Voters

Issue:

User would like to reset the ePortal password

Solution:

If you are using ePortal v1, please note that password reset is chargeable

If you are using ePortal v2, you may use the following method to reset your password:

Method 1

Click on Forgotten password? and follow the steps to reset your password

Method 2:

  1. Login as ADMIN, and go to HR Management > User Management > Manage User
  2. Click on the ID of the employee that you wish to reset the password
  3. Scroll down and re-enter a temporary password at Change Password and Confirm Password


Attachments
How to Reset ePortal Password.pdf 0.3 Mb Download File
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