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Why is it difficult to reach Sage via the helpline?
Author: Li Zhen Yap Reference Number: AA-02071 Views: 35998 Created: 2015-03-18 16:36 Last Updated: 2019-01-24 17:22 0 Rating/ Voters

Thank you for calling Sage. Unfortunately we are experiencing heavy call traffic. This has overwhelmed our phone lines despite having a significant number of lines and agents. We sincerely apologize for this inconvenience. Nonetheless, to expedite matters, there are many ways you can get in touch with us. We will respond to you soonest possible. Here are the email addresses of our help desks.  


Support : [email protected] 

General enquiries: [email protected]

Business Central: [email protected]

Sage Cover : [email protected] 

You can also check our Sage City Community or E-learning for your questions.




Rss Comments 2
  • [ Shathi]: GST ADJUSTMENT ENTRIES 2015-06-03 12:48 #

    Situation:
    My supplier is gst registered.
    Issue Tax Invoice on 01/04/15 and Sub Total: RM30.00 and charge us GST 6% on 1.00 = 0.06.
    My question :
    I has been set the tax code to TX for the supplier.
    Key in the tax invoice and the system automatically generate the TX accoding for RM30.00 and i has been posted the invoice.
    May i know the adjustment entries for this transaction.
    Thank you

  • [Li Zhen Yap]: Re: GST ADJUSTMENT ENTRIES 2015-06-04 12:28#

    Dear Shathi,

    Thank you for your enquiry.

    You may use Transaction File Maintenance(Accounting) and do Purchase Debit Note to reverse this transaction.

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