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Incomplete or no data imported after running Import Terminal Data
Author: Susan Lai Reference Number: AA-01066 Views: 1507 Created: 2014-05-11 20:34 Last Updated: 2014-05-11 20:34 0 Rating/ Voters

Scenario:

Incomplete or no data imported after running Import Terminal Data, although it is in the text file the user is importing.


Solution:

Check the following possibilities:

  • Wrong setting in Terminal Maintenance (usually the date and time setting).
  • Wrong selection of Date From and Date To in Import Terminal Data.
  • Format of source file does not match UBS requirements (usually the date and time format).
  • Badge number not set for some of the employees.
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