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Why the resigned employee is still able to log in to the ePortal? (Sage ePortal)
Author: Susan Lai Reference Number: AA-01044 Views: 1419 Created: 2014-05-11 19:59 Last Updated: 2019-05-12 21:12 0 Rating/ Voters

Issue:

One of the employee who just resigned with the Cessation Date inserted to the EPE. But why he/she still able to log in to the ePortal?

Solution:

The employment status of ePortal is control by ePortal ADMIN. As the employee has resigned, he/she is no longer able to apply leave.

He/she can only insert the outstanding claim items to the ePortal.

To inactivate the resigned employee record:

  1. Log in the ePortal as ADMIN.
  2. Go to User Management → Manage User → Look for the resigned employee record
  3. Change the Employee status from Active to Inactive → Update.

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