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Cannot update the cursor
Author: Susan Lai Reference Number: AA-01003 Views: 2339 Created: 2014-05-11 15:11 Last Updated: 2014-05-11 15:11 0 Rating/ Voters

Scenario:

This solution below explaining for error message 'Cannot update the cursor’.When you show this error message, it means UBS could not update the required files. It’s caused by incorrect file sharing and the database files were set to read-only.


Solution:

Make sure the UBS folder is shared with Full Control. E.g.:

1. For simple File Sharing (Window XP Home / Pro ): right click on UBS program folder (e.g. UBSSTK90) and select Property, click on Sharing tab, check the checkboxes of Share this folder on the network and Allow network users to change my files.

2. For advance File Sharing (Window XP Pro, Server 2000 / 2003): right click in UBS program folder, select Property, on Sharing tab, select Maximum allowed, click on Permissions, highlight Everyone, click on Full Control, Apply. Click on Security tab, highlight Everyone, and click on Full Control, 'Apply'. ( Note: If Everyone does not exist, click on Add and type in Everyone.)

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